Support

Get help with 2o2code plugins and implementation questions.

Find product guidance, documentation, license information and support options for 2o2code WordPress plugins.

Product support Documentation guidance License questions Implementation help

Support Center

How can we help?

Choose the support path that matches your request so we can review it with the right context.

Product Support

Get help with plugin setup, configuration, product behavior, compatibility questions and active license issues.

Contact Support

Documentation

Review setup guides, feature explanations and implementation notes before opening a support request.

View Documentation

License & Account

Ask about license activation, renewals, Freemius Customer Portal access, plan selection or billing-related questions.

View Policy

Custom Implementation

Request help with custom setup, styling, workflow adjustments or project-specific implementation work.

Request Quote

Before contacting support

Include the details needed to review your request faster.

The more technical context you include, the easier it is to identify whether the request is related to setup, compatibility, product behavior or a custom workflow requirement.

Helpful details to include

  • Your website URL
  • The plugin name and version
  • Your WordPress version
  • A short description of the issue
  • Screenshots or screen recordings if available
  • Steps needed to reproduce the issue
  • Any relevant error messages

Featured Product Support

Support for CarRentory

If you are using CarRentory, include details about your booking workflow, vehicle setup, locations, pricing rules, payment method and any relevant booking reference.

Vehicle and fleet setup Availability and booking flow Seasonal pricing and extras VAT and booking totals Stripe Checkout payments Reports and admin tools

Free Plugin Support

Support for 2o2code Spamless Forms

Include the protection mode, strictness, enabled integration, Activity reason and your WordPress and form plugin versions. Never send complete form submissions or raw personal data.

Protection modes and strictness Free integration setup Suspicious and blocked decisions Privacy-safe Activity JavaScript fallback and rate limits Tools and diagnostics

Process

How support requests are handled

Each support request is reviewed with product context, configuration details and the expected workflow in mind.

01

Send your request

Use the contact page and include the details needed to understand the issue or question.

02

We review the context

We check the plugin, workflow, configuration and technical details related to your request.

03

You receive clear guidance

We respond with next steps, configuration advice, documentation references or a project quote when needed.

FAQ

Support questions

Use the Support Policy page for the full license, refund and support scope details.

View Support Policy
Where can I find licensing and refund details?

All licensing, update, refund and support scope details are documented in the Support Policy & Licensing page.

How should I report a product issue?

Include your website URL, plugin version, WordPress version, steps to reproduce the issue, screenshots and any relevant error messages.

Can I ask pre-sale questions before buying?

Yes. Use the contact page if you need to confirm product fit, Stripe/payment requirements, multilingual setup or booking workflow details before purchase.

Need help with a 2o2code product?

Send a support request with the relevant plugin, license and website details.

Share enough context so your case can be reviewed properly and answered with clear next steps.