/* Scoped Open Form component; no global theme reset. */
.sa-ticket{--sa-ink:#090909;--sa-paper:#f3f2ed;--sa-accent:#205d9b;color:var(--sa-ink);font-family:"Inter Tight",sans-serif;font-size:16px;line-height:1.6;max-width:1180px;margin:0 auto;padding:48px 32px}.sa-ticket *{box-sizing:border-box}.sa-ticket__eyebrow{font-size:12px;letter-spacing:.1em;font-weight:700;color:var(--sa-accent);margin-bottom:16px}.sa-ticket__header{display:flex;align-items:flex-start;gap:24px;justify-content:space-between}.sa-ticket h1{font-family:"Roboto Condensed",sans-serif;font-weight:600;font-size:clamp(32px,4vw,50px);line-height:1.08;margin:0 0 28px;max-width:850px;overflow-wrap:anywhere}.sa-ticket__status{border:1px solid var(--sa-ink);font-size:13px;padding:5px 12px;white-space:nowrap}.sa-ticket__notice{border-left:3px solid var(--sa-accent);padding:12px 16px;background:#fff;font-size:14px;margin-bottom:40px}.sa-ticket__layout{display:grid;grid-template-columns:minmax(0,1fr) 300px;gap:48px}.sa-ticket__section{font-family:"Roboto Condensed",sans-serif;font-size:25px;line-height:1.2;margin:0 0 24px;font-weight:600}.sa-ticket__message{border-top:1px solid var(--sa-ink);padding:20px 0 30px;min-width:0}.sa-ticket__message header{display:flex;align-items:baseline;flex-wrap:wrap;gap:8px 20px;justify-content:space-between;margin-bottom:16px;font-size:14px}.sa-ticket__message time{font-size:12px;color:#505050}.sa-ticket__body{overflow-wrap:anywhere;word-break:normal}.sa-ticket__body p:first-child{margin-top:0}.sa-ticket__body a{color:var(--sa-accent);text-underline-offset:3px}.sa-ticket__body a:focus-visible{outline:2px solid var(--sa-accent);outline-offset:4px}.sa-ticket__body pre{max-width:100%;overflow-x:auto;background:#fff;border:1px solid #c7c6c1;padding:12px;white-space:pre-wrap}.sa-ticket__body table{display:block;max-width:100%;overflow-x:auto;border-collapse:collapse}.sa-ticket__body td,.sa-ticket__body th{padding:8px;border:1px solid #c7c6c1}.sa-ticket__body blockquote{border-left:2px solid var(--sa-accent);margin-left:0;padding-left:16px}.sa-ticket__files{padding:0;list-style:none;margin:20px 0 28px}.sa-ticket__files li{padding:14px 0;border-top:1px solid #c7c6c1;overflow-wrap:anywhere}.sa-ticket__files strong,.sa-ticket__files span{display:block}.sa-ticket__files strong{font-size:14px}.sa-ticket__files span,.sa-ticket__hint{font-size:13px;color:#505050}.sa-ticket__formats{border-top:1px solid var(--sa-ink);padding-top:20px;font-size:13px}.sa-ticket__formats p{color:#505050}@media(max-width:700px){.sa-ticket{padding:28px 20px}.sa-ticket__layout{grid-template-columns:minmax(0,1fr);gap:24px}.sa-ticket__header{display:block}.sa-ticket__status{display:inline-block;margin-bottom:24px}.sa-ticket h1{margin-bottom:16px}.sa-ticket__notice{margin-bottom:28px}.sa-ticket__section{margin-bottom:20px}}

.sa-lab{background:#f3f2ed}.sa-lab .sa-ticket{padding-top:32px}.sa-ticket__feedback{font-size:14px;color:#205d9b;margin:-20px 0 28px;min-height:1.6em}.sa-ticket__feedback--error{color:#9b2929}.sa-ticket__file-actions{display:flex;gap:12px;flex-wrap:wrap;align-items:baseline;margin-top:12px}.sa-ticket__button,.sa-ticket__delete summary{font-family:inherit;font-size:13px;font-weight:600;line-height:1.5;border:1px solid #090909;background:#fff;color:#090909;padding:7px 12px;cursor:pointer;border-radius:0;box-shadow:none}.sa-ticket__button:hover,.sa-ticket__delete summary:hover{background:#e7e6e0}.sa-ticket__button:focus-visible,.sa-ticket__delete summary:focus-visible,.sa-ticket input[type=file]:focus-visible{outline:2px solid #205d9b;outline-offset:3px}.sa-ticket__button:disabled{opacity:.55;cursor:wait}.sa-ticket__primary{background:#205d9b;color:#fff;border-color:#205d9b}.sa-ticket__primary:hover{background:#194b7e}.sa-ticket__danger{color:#8d2020;border-color:#8d2020}.sa-ticket__delete summary{display:list-item;list-style-position:inside}.sa-ticket__delete[open]{flex-basis:100%;border-left:2px solid #8d2020;padding-left:12px}.sa-ticket__delete p{font-size:13px}.sa-ticket__upload fieldset{border:0;padding:0;margin:24px 0 0;min-width:0}.sa-ticket__upload label{display:block;font-size:14px;font-weight:600;margin-bottom:8px}.sa-ticket__upload input[type=file]{font:inherit;display:block;width:100%;max-width:100%;margin-bottom:16px;font-size:13px}.sa-ticket__upload fieldset:disabled{opacity:.6}.sa-ticket__upload fieldset:disabled button{cursor:not-allowed}.sa-ticket__upload p{margin-bottom:0}.sa-ticket__files form{margin:0}

.sa-ticket h1,.sa-ticket h2{color:var(--sa-ink)}.sa-ticket__file-feedback{font-size:13px;color:#205d9b;overflow-wrap:anywhere}.sa-ticket__file-feedback:empty{display:none}.sa-ticket__file-feedback.sa-ticket__feedback--error{color:#9b2929}.sa-ticket__delete form{display:flex;gap:8px;flex-wrap:wrap}.sa-ticket [hidden]{display:none!important}

/* Ticket workflow uses the same Open Form tokens and native form semantics. */
.sa-workflow__nav{display:flex;justify-content:space-between;gap:24px;max-width:1116px;padding:26px 0 18px;margin:0 auto;border-bottom:1px solid #c7c6c1;font-family:"Inter Tight",sans-serif;font-size:14px}.sa-workflow__nav a,.sa-workflow__list a{color:#205d9b;text-underline-offset:4px}.sa-workflow__list{padding:0;list-style:none;margin:28px 0}.sa-workflow__list li{margin:0;border-top:1px solid #c7c6c1}.sa-workflow__list a{display:grid;grid-template-columns:80px minmax(0,1fr) 100px;gap:20px;align-items:center;padding:22px 0;text-decoration:none;overflow-wrap:anywhere}.sa-workflow__list a:hover strong{text-decoration:underline}.sa-workflow__list a span{font-size:13px;color:#505050}.sa-workflow__list a strong{font-size:18px;font-weight:600;color:#090909}.sa-workflow__form{max-width:760px;margin:0 0 24px}.sa-workflow__form fieldset{min-width:0;margin:0;padding:0;border:0}.sa-workflow__form label{display:block;font-weight:600;font-size:14px;margin:20px 0 8px}.sa-workflow__form input[type=text],.sa-workflow__form textarea{font:inherit;color:#090909;background:#fff;width:100%;max-width:100%;padding:12px;border:1px solid #8b8a85;border-radius:0;box-shadow:none;line-height:1.6}.sa-workflow__form textarea{resize:vertical;min-height:170px}.sa-workflow__form .sa-ticket__hint{margin:8px 0 20px}.sa-workflow__form button{min-height:42px}.sa-workflow__reply{border-top:1px solid #090909;padding-top:28px;margin-top:32px}.sa-workflow__state{padding-top:20px;border-top:1px solid #c7c6c1}.sa-workflow__form :focus-visible,.sa-workflow__nav a:focus-visible,.sa-workflow__list a:focus-visible{outline:2px solid #205d9b;outline-offset:3px}.sa-workflow__form fieldset:disabled{opacity:.6}.sa-workflow .sa-ticket__body{white-space:pre-wrap}.sa-workflow .sa-ticket__body p{white-space:normal}@media(max-width:700px){.sa-workflow__nav{margin:0 20px;gap:16px}.sa-workflow__list a{grid-template-columns:minmax(0,1fr) auto;gap:6px 12px;padding:20px 0}.sa-workflow__list a strong{grid-column:1/-1;grid-row:2}.sa-workflow__form textarea{min-height:190px}}

.sa-signin{max-width:1000px}.sa-signin__panel{max-width:520px;border-top:1px solid #090909;padding-top:24px}.sa-signin__panel label{display:block;font-weight:600;margin:16px 0 8px}.sa-signin__panel input{font:inherit;color:#090909;border:1px solid #8b8a85;background:#fff;border-radius:0;width:100%;padding:12px;max-width:100%}.sa-signin__panel button{margin:12px 8px 0 0;min-height:42px}.sa-signin__panel input:focus-visible{outline:2px solid #205d9b;outline-offset:3px}.sa-signin__panel .sa-ticket__feedback{margin:24px 0 0}.sa-workflow__nav{flex-wrap:wrap;align-items:center}.sa-workflow__nav form{margin:0}.sa-signin [hidden]{display:none!important}

/* Closed frontend uses the native website header/footer and component styles. */
.sa-portal{background:#F3F2ED;color:#090909;min-height:65vh}.sa-portal__inner{max-width:1280px;margin:auto;padding:64px 32px 88px}.sa-portal .sa-lab{margin:0}.sa-portal .sa-workflow__nav{margin-bottom:40px}.sa-portal h1{color:#090909}.sa-portal .sa-signin{max-width:760px}.sa-portal .sa-signin__panel{max-width:560px}@media(max-width:600px){.sa-portal__inner{padding:40px 20px 64px}.sa-portal .sa-workflow__nav{gap:16px;margin-bottom:32px}.sa-portal .sa-workflow__nav form{width:100%}}

.sa-portal .sa-ticket,.sa-portal .sa-workflow__form,.sa-portal .sa-workflow__nav{font-family:"Inter Tight Variable",Arial,sans-serif}.sa-portal .sa-ticket h1,.sa-portal .sa-ticket__section{font-family:"Roboto Condensed Variable",Arial,sans-serif}

.sa-portal .screen-reader-text{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);clip-path:inset(50%);white-space:nowrap;border:0}

.sa-ticket--basic .sa-ticket__layout{grid-template-columns:minmax(0,1fr)}

/* Approved support entry: existing OTP controls plus public help destinations. */
.sa-portal:has(.sa-support-entry){min-height:0}
.sa-portal:has(.sa-support-entry) .sa-portal__inner{padding-top:88px;padding-bottom:96px}
.sa-portal .sa-support-entry{width:min(100%,73.5vw);max-width:1060px;margin-inline:auto;padding:0}
.sa-support-entry .sa-ticket__eyebrow{margin:0 0 20px;line-height:1.6}
.sa-support-entry h1{max-width:none;font-size:clamp(48px,5.1vw,74px);font-weight:700;line-height:1.06;letter-spacing:-.025em;margin:0 0 20px}
.sa-support-entry__intro{font-size:24px;line-height:1.4;letter-spacing:-.025em;margin:0}
.sa-support-entry__layout{display:grid;grid-template-columns:minmax(0,1.6fr) minmax(0,1fr);gap:40px;margin-top:48px}
.sa-support-entry .sa-signin__panel{max-width:none;border:0;padding:0;min-width:0}
.sa-support-entry .sa-ticket__section{font-size:clamp(28px,2.7vw,38px);font-weight:700;line-height:1.1;letter-spacing:-.02em;margin:0 0 20px}
.sa-support-entry__copy{font-size:18px;line-height:1.5;letter-spacing:-.02em;margin:0 0 24px}
.sa-support-entry .sa-signin__email,.sa-support-entry .sa-signin__code{margin:32px 0 0}
.sa-support-entry .sa-signin__panel label{font-size:16px;line-height:1.5;margin:0 0 8px}
.sa-support-entry .sa-signin__panel input{min-height:52px;line-height:1.5;padding:12px 14px}
.sa-support-entry .sa-ticket__hint{font-size:13px;line-height:1.5;margin:6px 0 0}
.sa-support-entry .sa-signin__panel button{font-size:16px;font-weight:600;min-height:50px;padding:12px 24px;margin:20px 8px 0 0}
.sa-support-entry__resources{min-width:0;padding-left:36px;border-left:1px solid #b3b1a9}
.sa-support-entry__resources a{display:inline-flex;align-items:center;gap:24px;color:#090909;font-size:16px;line-height:1.5;text-decoration:none;max-width:100%}
.sa-support-entry__resources svg{width:24px;height:24px;flex-shrink:0}
.sa-support-entry__docs{min-height:54px;padding:14px 24px;border:1px solid #090909;background:transparent}
.sa-support-entry__docs:hover{background:#e7e6e0}
.sa-support-entry__resources a:focus-visible{outline:2px solid #205d9b;outline-offset:4px}
.sa-support-entry__contact{margin-top:54px}
.sa-support-entry__contact .sa-support-entry__copy{margin-bottom:14px}
.sa-support-entry__contact a{color:#205d9b;font-weight:600;gap:14px}
.sa-support-entry__contact a:hover{color:#194b7e;text-decoration:underline;text-underline-offset:4px}
.sa-support-entry .sa-ticket__feedback:empty{display:none}
@media(max-width:1000px){.sa-portal .sa-support-entry{width:100%;max-width:900px}.sa-support-entry__layout{gap:32px}.sa-support-entry__resources{padding-left:28px}.sa-support-entry__resources a{gap:16px}.sa-support-entry__docs{padding-inline:18px}}
@media(max-width:760px){.sa-portal:has(.sa-support-entry) .sa-portal__inner{padding:48px 24px 64px}.sa-support-entry h1{font-size:48px}.sa-support-entry__layout{grid-template-columns:minmax(0,1fr);gap:40px;margin-top:40px}.sa-support-entry .sa-ticket__section{font-size:30px}.sa-support-entry__copy{font-size:16px}.sa-support-entry__resources{padding:32px 0 0;border-left:0;border-top:1px solid #b3b1a9}.sa-support-entry__contact{margin-top:32px}.sa-support-entry .sa-signin__email,.sa-support-entry .sa-signin__code{margin-top:24px}.sa-support-entry .sa-signin__panel button{margin-right:0}.sa-support-entry__resources a{padding-inline:20px}.sa-support-entry__contact a{padding-inline:0}}

/* Customer ticket workspace: same outer container as the native site header. */
.sa-portal:has(.sa-customer-workspace){min-height:0}
.sa-portal:has(.sa-customer-workspace) .sa-portal__inner{width:calc(100% - 2 * var(--gutter,32px));max-width:1510px;padding:104px 0 200px;margin-inline:auto}
.sa-customer-workspace .sa-ticket{width:100%;max-width:none;margin:0;padding:0}
.sa-customer-tickets__meta{display:flex;align-items:center;justify-content:space-between;gap:24px;margin-bottom:28px}
.sa-customer-tickets__meta .sa-ticket__eyebrow{margin:0;line-height:1.5}
.sa-customer-tickets__signout form,.sa-customer-workspace__subnav form{margin:0}
.sa-customer-tickets__signout button,.sa-customer-workspace__subnav form button{min-height:24px;padding:0;border:0;background:transparent;color:#205d9b;font:inherit;font-size:14px;line-height:1.5;text-decoration:underline;text-underline-offset:3px;box-shadow:none}
.sa-customer-tickets__signout button:hover,.sa-customer-workspace__subnav form button:hover{color:#194b7e;background:transparent}
.sa-customer-tickets__heading{display:flex;align-items:center;justify-content:space-between;gap:32px}
.sa-customer-tickets .sa-customer-tickets__heading h1{font-size:clamp(44px,4.2vw,64px);font-weight:700;line-height:1.08;letter-spacing:-.025em;max-width:none;margin:0;min-width:0}
.sa-customer-tickets .sa-customer-tickets__new{flex-shrink:0;display:inline-flex;align-items:center;justify-content:center;min-width:120px;min-height:42px;padding:10px 18px;font-size:16px;line-height:1.25;text-decoration:none}
.sa-customer-tickets__intro{font-size:24px;line-height:1.4;letter-spacing:-.025em;margin:24px 0 0}
.sa-customer-tickets .sa-ticket__feedback{margin:24px 0 0}.sa-customer-tickets .sa-ticket__feedback:empty{display:none}
.sa-customer-tickets__columns,.sa-customer-tickets .sa-workflow__list a{display:grid;grid-template-columns:100px minmax(0,1fr) 110px;gap:24px;align-items:center}
.sa-customer-tickets__columns{margin-top:64px;padding-bottom:18px;color:#65655e;font-size:13px;font-weight:600;line-height:1.5;letter-spacing:.06em;text-transform:uppercase;border-bottom:1px solid #c7c6c1}
.sa-customer-tickets__columns span:last-child{text-align:right}
.sa-customer-tickets .sa-workflow__list{margin:0;padding:0;list-style:none}
.sa-customer-tickets .sa-workflow__list li{border-top:0;border-bottom:1px solid #c7c6c1}
.sa-customer-tickets .sa-workflow__list a{min-height:88px;padding:24px 0;color:#090909;text-decoration:none}
.sa-customer-tickets .sa-workflow__list a strong{font-size:22px;line-height:1.5;font-weight:600;grid-column:auto;grid-row:auto}
.sa-customer-tickets .sa-workflow__list .sa-customer-tickets__number{font-size:16px;color:#505050}
.sa-customer-tickets .sa-workflow__list .sa-ticket-status{justify-self:end;display:inline-flex;align-items:center;justify-content:center;min-width:94px;min-height:38px;padding:5px 12px;font-size:16px;font-weight:600;line-height:1.5;white-space:nowrap;color:#545a60;background:#eceeed}
.sa-customer-tickets .sa-workflow__list .sa-ticket-status--active{color:#23613f;background:#e8f3eb}
.sa-customer-tickets .sa-workflow__list .sa-ticket-status--new{color:#205d9b;background:#eaf1f8}
.sa-customer-tickets .sa-workflow__list .sa-ticket-status--closed,.sa-customer-tickets .sa-workflow__list .sa-ticket-status--other{color:#545a60;background:#eceeed}
.sa-customer-tickets__empty{margin-top:48px;font-size:18px;line-height:1.6}
.sa-customer-tickets__pagination{display:flex;gap:16px;flex-wrap:wrap;margin-top:24px}
.sa-customer-workspace__subnav{display:flex;align-items:center;justify-content:space-between;gap:24px;margin-bottom:40px;font-size:14px}
.sa-customer-workspace__subnav>a{color:#205d9b;text-decoration:underline;text-underline-offset:3px}
.sa-customer-tickets a:focus-visible,.sa-customer-tickets button:focus-visible,.sa-customer-workspace__subnav :focus-visible{outline:2px solid #205d9b;outline-offset:4px}
@media(max-width:700px){.sa-portal:has(.sa-customer-workspace) .sa-portal__inner{padding-top:48px;padding-bottom:72px}.sa-customer-tickets__meta{align-items:flex-start;gap:16px;margin-bottom:24px}.sa-customer-tickets__meta .sa-ticket__eyebrow{font-size:11px;max-width:220px}.sa-customer-tickets__heading{align-items:flex-start;flex-direction:column;gap:24px}.sa-customer-tickets .sa-customer-tickets__heading h1{font-size:44px}.sa-customer-tickets__intro{font-size:21px;margin-top:24px}.sa-customer-tickets__columns{grid-template-columns:minmax(0,1fr) auto;margin-top:40px}.sa-customer-tickets__columns span:nth-child(2){display:none}.sa-customer-tickets .sa-workflow__list a{grid-template-columns:minmax(0,1fr) auto;gap:10px 16px;padding:20px 0}.sa-customer-tickets .sa-workflow__list a strong{grid-column:1/-1;grid-row:2}.sa-customer-tickets .sa-workflow__list .sa-ticket-status{grid-column:2;grid-row:1;min-width:84px;min-height:30px}}


/* Approved create-ticket screen. Existing list, sign-in and conversation selectors remain scoped. */
.sa-portal:has(.sa-create) .sa-portal__inner{padding-top:42px;padding-bottom:56px}
.sa-customer-workspace:has(.sa-create) .sa-customer-workspace__subnav{margin-bottom:24px}
.sa-create .sa-ticket__eyebrow{margin:0 0 14px}
.sa-create__heading h1{font-family:"Roboto Condensed Variable","Roboto Condensed",sans-serif;font-weight:700;font-size:clamp(42px,4.2vw,60px);line-height:1.08;letter-spacing:-.025em;margin:0 0 12px;max-width:none}
.sa-create__heading>p{font-size:24px;line-height:1.4;letter-spacing:-.025em;margin:0}
.sa-create>.sa-ticket__feedback{margin:24px 0 0}.sa-create>.sa-ticket__feedback:empty{display:none}
.sa-create .sa-create__form{max-width:none;margin:28px 0 0}
.sa-create .sa-create__grid{display:grid;grid-template-columns:minmax(0,2fr) minmax(260px,1fr);column-gap:34px;row-gap:16px}
.sa-create__main,.sa-create__context{min-width:0}
.sa-create__required{font-size:14px;color:#60615d;margin:0 0 14px}
.sa-create .sa-create__form label{font-size:16px;line-height:1.5;margin:20px 0 6px}
.sa-create .sa-create__form label>span{font-weight:400;color:#545a60}
.sa-create .sa-create__form label>span[aria-hidden]{color:#9b2929}
.sa-create__main>label:first-of-type{margin-top:0}
.sa-create .sa-create__form input[type=text],.sa-create .sa-create__form input[type=url],.sa-create .sa-create__form textarea{font:inherit;font-size:16px;line-height:1.5;padding:8px 14px;min-height:40px;border:1px solid #9c9d99;background:#fff;color:#090909;border-radius:0;width:100%;max-width:100%;box-shadow:none}
.sa-create .sa-create__form textarea{min-height:156px;resize:vertical;padding-top:12px}
.sa-create .sa-create__form ::placeholder{color:#707681;opacity:1}
.sa-create .sa-create__form .sa-ticket__hint{font-size:14px;line-height:1.5;color:#60615d;margin:5px 0 0}
.sa-create__drop{border:1px dashed #9c9d99;background:#fff;min-height:70px;padding:14px 20px;display:flex;align-items:center;gap:16px;position:relative}
.sa-create__drop input{font:inherit;max-width:100%;width:100%;font-size:14px}
.sa-create__drop .sa-create__choose{color:#205d9b;background:#fff;border-color:#205d9b;font-size:16px;font-weight:600;padding:8px 14px;flex-shrink:0}
.sa-create__drop .sa-create__choose:hover{background:#eaf1f8}
.sa-create__drag{font-size:16px;color:#545a60}
.sa-create--enhanced .sa-create__drop input{position:absolute;opacity:0;width:1px;height:1px;inset-inline-start:20px;bottom:8px}
.sa-create__drop:has(input:focus-visible),.sa-create__drop--over{outline:2px solid #205d9b;outline-offset:3px}
.sa-create__files{list-style:none;padding:0;margin:8px 0 0}
.sa-create__files li{display:flex;align-items:center;gap:14px;min-height:38px;background:#eceeed;border:1px solid #e0e2df;padding:5px 10px;margin:6px 0;font-size:14px}
.sa-create__files li>span:first-child{flex:1;min-width:0;overflow-wrap:anywhere;font-weight:600}
.sa-create__files li>span:nth-child(2){white-space:nowrap;color:#545a60}
.sa-create__files button{border:0;padding:4px;min-height:28px;min-width:28px;background:transparent;color:#090909;font:inherit;font-size:14px;cursor:pointer}
.sa-create__files button:hover{text-decoration:underline}.sa-create__file-error{font-size:14px;color:#9b2929;line-height:1.5;margin:8px 0 0}.sa-create__file-error:empty{display:none}
.sa-create__context{border-left:1px solid #c7c6c1;padding-left:38px;grid-column:2;grid-row:1 / span 2}
.sa-create__caption{text-transform:uppercase;letter-spacing:.08em;font-size:12px;color:#65655e;font-weight:700;margin:0 0 12px}
.sa-create .sa-create__product h2{font-family:"Roboto Condensed Variable","Roboto Condensed",sans-serif;font-size:36px;line-height:1.1;margin:0 0 12px;font-weight:700}
.sa-create__support{display:inline-flex;padding:5px 16px;color:#23613f;background:#e8f3eb;font-size:16px;font-weight:600;line-height:1.5}
.sa-create fieldset:disabled .sa-create__support{color:#545a60;background:#eceeed}
.sa-create__product>p:last-child{font-size:16px;line-height:1.5;margin:12px 0 32px}
.sa-create__technical{border-top:1px solid #c7c6c1;padding-top:26px}
.sa-create__technical summary{font-size:18px;line-height:1.5;font-weight:600;cursor:pointer;list-style-position:inside}
.sa-create__technical summary>span{font-size:16px}
.sa-create__technical>p{font-size:16px;line-height:1.5;color:#545a60;margin:12px 0 20px}
.sa-create__footer{grid-column:1;min-width:0}
.sa-create__footer>p{font-size:14px;line-height:1.5;color:#60615d;margin:0 0 18px}
.sa-create__actions{display:flex;align-items:center;gap:28px}
.sa-create__actions .sa-ticket__primary{min-width:140px;min-height:42px;font-size:16px;line-height:1.25;padding:10px 20px}
.sa-create__actions>a{font-size:16px;line-height:1.5;color:#205d9b;text-decoration:underline;text-underline-offset:3px}
.sa-create__form :focus-visible{outline:2px solid #205d9b;outline-offset:3px}
@media(max-width:900px){.sa-create .sa-create__grid{grid-template-columns:minmax(0,1fr);row-gap:28px}.sa-create__context{grid-column:1;grid-row:auto;border-left:0;border-top:1px solid #c7c6c1;padding:24px 0 0;display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:24px}.sa-create__technical{padding:0 0 0 24px;border-top:0;border-left:1px solid #c7c6c1}.sa-create__footer{grid-row:auto}.sa-create__heading h1{font-size:48px}}
@media(max-width:600px){.sa-portal:has(.sa-create) .sa-portal__inner{padding-top:32px;padding-bottom:56px}.sa-create__heading h1{font-size:42px}.sa-create__heading>p{font-size:21px}.sa-create__context{display:block}.sa-create__product>p:last-child{margin-bottom:24px}.sa-create__technical{border-left:0;border-top:1px solid #c7c6c1;padding:24px 0 0}.sa-create .sa-create__form textarea{min-height:190px}.sa-create__drop{flex-wrap:wrap;padding:14px;gap:10px}.sa-create__drag{font-size:14px}.sa-create__files li{gap:8px}.sa-create .sa-create__form{margin-top:28px}.sa-create__actions{gap:24px}}

/* Final reference alignment: right-hand context begins beside the page heading. */
.sa-portal:has(.sa-create) .sa-portal__inner{padding-top:32px}
.sa-customer-workspace:has(.sa-create) .sa-customer-workspace__subnav{margin-bottom:20px}
.sa-create .sa-ticket__eyebrow{margin-bottom:10px}
.sa-create__heading h1{font-size:clamp(42px,4vw,58px)}
.sa-create .sa-create__form{margin-top:20px}
.sa-create .sa-create__grid{grid-template-columns:minmax(0,1.85fr) minmax(260px,1fr)}
.sa-create .sa-create__form label{margin-top:16px}
.sa-create__main>label:first-of-type{margin-top:0}
.sa-create__context{margin-top:0;grid-row:1 / span 3}
.sa-create__files button svg{width:18px;height:18px;display:block}
@media(max-width:900px){.sa-create .sa-create__grid{grid-template-columns:minmax(0,1fr)}.sa-create__context{margin-top:0}.sa-create__heading h1{font-size:48px}}
@media(max-width:600px){.sa-create__heading h1{font-size:42px}.sa-create .sa-create__form{margin-top:28px}}

.sa-create .sa-create__form{margin-top:0}
.sa-create__heading,.sa-create__main{grid-column:1}
.sa-create__heading>.sa-ticket__feedback{font-size:14px;margin:16px 0 0}.sa-create__heading>.sa-ticket__feedback:empty{display:none}
@media(max-width:900px){.sa-create__context{grid-row:auto}}


/* Approved customer conversation. Reuse the accepted create-form type scale. */
.sa-portal:has(.sa-thread) .sa-portal__inner{padding-top:42px;padding-bottom:64px}
.sa-customer-workspace:has(.sa-thread) .sa-customer-workspace__subnav{margin-bottom:32px}
.sa-thread .sa-ticket__eyebrow{margin:0 0 16px}
.sa-thread__heading{display:flex;align-items:center;justify-content:space-between;gap:28px}
.sa-thread .sa-thread__heading h1{font-family:"Roboto Condensed Variable",sans-serif;font-size:clamp(42px,4vw,58px);font-weight:700;line-height:1.08;letter-spacing:-.025em;max-width:none;margin:0;min-width:0}
.sa-thread__status{display:inline-flex;align-items:center;justify-content:center;flex-shrink:0;min-width:94px;min-height:38px;padding:5px 12px;font-size:16px;font-weight:600;line-height:1.5;white-space:nowrap;color:#545a60;background:#eceeed}
.sa-thread__status--active{color:#23613f;background:#e8f3eb}.sa-thread__status--new{color:#205d9b;background:#eaf1f8}
.sa-thread>.sa-ticket__feedback{margin:24px 0 0;font-size:14px}.sa-thread>.sa-ticket__feedback:empty{display:none}
.sa-thread__layout{display:grid;grid-template-columns:minmax(0,1fr) 300px;gap:48px;margin-top:52px}
.sa-thread__conversation,.sa-thread__aside{min-width:0}
.sa-thread .sa-ticket__section{font-family:"Roboto Condensed Variable",sans-serif;font-size:30px;font-weight:700;line-height:1.2;margin:0 0 24px}
.sa-thread .sa-ticket__message{padding:24px 0 28px;margin:0 0 24px;border-top:1px solid #9c9d99;font-size:16px;line-height:1.6}
.sa-thread .sa-ticket__message header{align-items:center;margin-bottom:14px;font-size:16px;line-height:1.5;gap:8px 20px}
.sa-thread .sa-ticket__message time{font-size:14px;color:#545a60;line-height:1.5}
.sa-thread .sa-ticket__body{max-width:75ch;white-space:normal}.sa-thread .sa-ticket__body p{margin:0 0 16px}.sa-thread .sa-ticket__body p:last-child{margin-bottom:0}
.sa-thread .sa-thread__support{padding:24px;border:0;border-left:3px solid #205d9b;background:#fff;margin-bottom:40px}
.sa-thread__reply{margin-top:32px}.sa-thread .sa-thread__reply-form{max-width:none;margin:0}.sa-thread .sa-thread__reply-form>fieldset>label{margin:0 0 18px;font-size:30px}
.sa-thread .sa-thread__reply-form textarea{font:inherit;font-size:16px;line-height:1.5;min-height:160px;height:160px;padding:12px 14px;border-color:#9c9d99;background:#fff;color:#090909}
.sa-thread .sa-thread__reply-form textarea::placeholder{color:#707681;opacity:1}
.sa-thread__attachments{margin-top:20px}.sa-thread .sa-thread__attachments>label{font-size:16px;font-weight:600;line-height:1.5;margin:0 0 8px}.sa-thread__attachments>label>span{font-weight:400}
.sa-thread .sa-ticket__hint{font-size:14px;line-height:1.5;color:#60615d}.sa-thread__attachments .sa-ticket__hint{margin:6px 0 0}.sa-thread #sa-reply-privacy{margin:12px 0 24px}
.sa-thread__send{display:flex;align-items:center;gap:28px}.sa-thread__send>.sa-ticket__hint{margin:0}
.sa-thread .sa-ticket__button{font-size:16px;font-weight:600;line-height:1.25;min-height:42px;padding:10px 18px}
.sa-thread__send>.sa-ticket__primary{min-width:130px;flex-shrink:0}
.sa-thread__aside{border-left:1px solid #c7c6c1;padding-left:32px}.sa-thread__aside>section+section{border-top:1px solid #c7c6c1;margin-top:32px;padding-top:32px}
.sa-thread__aside dl{font-size:16px;line-height:1.5;margin:0}.sa-thread__aside dt{font-weight:600;margin:24px 0 6px}.sa-thread__aside dt:first-child{margin-top:0}.sa-thread__aside dd{margin:0}
.sa-thread .sa-ticket__files{margin:0;padding:0;list-style:none}.sa-thread .sa-ticket__files li{border-top:0;padding:0;margin:0 0 24px;overflow-wrap:anywhere}.sa-thread .sa-ticket__filename{font-size:16px;display:block;line-height:1.5}.sa-thread .sa-ticket__files li>span{font-size:14px;color:#545a60;display:block;margin-top:4px}
.sa-thread .sa-ticket__file-actions{gap:20px}.sa-thread .sa-ticket__download button,.sa-thread .sa-ticket__delete summary{font-size:16px;line-height:1.5;padding:0;min-height:28px;border:0;background:transparent;color:#205d9b;font-weight:500;text-decoration:none;cursor:pointer}
.sa-thread .sa-ticket__delete summary{list-style:none}.sa-thread .sa-ticket__delete summary::-webkit-details-marker{display:none}.sa-thread .sa-ticket__download button:hover,.sa-thread .sa-ticket__delete summary:hover{text-decoration:underline;text-underline-offset:3px}
.sa-thread .sa-ticket__delete[open]{border-color:#9b2929;padding-left:12px}.sa-thread .sa-ticket__delete p{font-size:14px}.sa-thread .sa-ticket__delete .sa-ticket__button{font-size:14px;padding:8px 12px}
.sa-thread .sa-thread__state .sa-workflow__form{margin:0}.sa-thread__pagination{display:inline-block;color:#205d9b;margin:0 24px 20px 0;font-size:16px}
.sa-thread .sa-workflow__form fieldset:disabled{opacity:.6}.sa-thread .sa-create__drop:has(input:disabled){opacity:.6}.sa-thread .sa-create__files button svg{display:block;width:18px;height:18px}
.sa-thread :is(a,button,summary,input,textarea):focus-visible{outline:2px solid #205d9b;outline-offset:3px}
@media(max-width:900px){.sa-thread__layout{grid-template-columns:minmax(0,1fr);gap:40px}.sa-thread__aside{border-left:0;border-top:1px solid #c7c6c1;padding:32px 0 0}.sa-thread__heading{align-items:flex-start}.sa-thread .sa-thread__heading h1{font-size:48px}}
@media(max-width:600px){.sa-portal:has(.sa-thread) .sa-portal__inner{padding-top:32px;padding-bottom:56px}.sa-thread__heading{flex-wrap:wrap;gap:18px}.sa-thread .sa-thread__heading h1{font-size:42px;width:100%}.sa-thread__status{margin-left:auto}.sa-thread__layout{margin-top:32px}.sa-thread .sa-ticket__section,.sa-thread .sa-thread__reply-form>fieldset>label{font-size:30px}.sa-thread .sa-ticket__message header{align-items:flex-start}.sa-thread .sa-thread__support{padding:20px}.sa-thread .sa-thread__reply-form textarea{min-height:190px}.sa-thread__send{flex-wrap:wrap;gap:14px}.sa-thread .sa-create__drop{padding:14px;flex-wrap:wrap;gap:12px}}

.sa-thread__recovery{border-left:3px solid #205d9b;background:#fff;padding:20px 24px;margin-top:24px;font-size:16px}.sa-thread__recovery .sa-ticket__upload fieldset{margin-top:16px}.sa-thread__recovery .sa-ticket__upload label,.sa-thread__recovery .sa-ticket__upload input{font-size:16px}

/* Existing support form product context. Native labels/selects remain keyboard accessible. */
.sa-signin__email select,.sa-product-switch select{font:inherit;color:var(--sa-ink,#090909);border:1px solid #c3c3bd;border-radius:0;background:#fff;padding:11px 12px;max-width:100%;min-height:44px}
.sa-signin__email select{display:block;width:100%;margin:8px 0 20px}
.sa-product-switch{display:flex;align-items:center;gap:12px;flex-wrap:wrap;margin:0 0 24px;font:inherit}
.sa-product-switch label{font-weight:600}.sa-product-switch select{min-width:220px}
.sa-product-switch .sa-ticket__feedback{flex-basis:100%;margin:0}
@media(max-width:600px){.sa-product-switch select{width:100%;min-width:0}.sa-product-switch{gap:8px}}